Returns Refunds and Shipping

Return & Refund Policy

We accept returns of new, unused, and unopened items within 30 days of delivery. If the return is due to our error (incorrect item shipped, defective product, etc.), we will cover the return shipping cost.

Condition of Returned Items

• Items must be unused and in original condition

• All original packaging and materials must be included

• Items showing signs of use, installation, wear, or damage are not eligible for return

Refunds

Refunds are issued to the original payment method once the return has been received and inspected.

Payment Processing Fee:
Our payment processor does not refund processing fees. Therefore, returns that are not due to our error will have a 3% payment processing fee deducted from the refund.

Restocking Fee (Custom Orders):
Custom-built or special-order items may be subject to a 30% restocking fee.

Refund Timeline

Please allow up to 3–4 weeks for the return and refund process:

How to Request a Return

1. Log into your account

2. Go to My Account → Completed Orders

3. Select the order and click Return Item(s)

4. You will receive an email once your return is processed

Shipping Policy

We ship to most locations worldwide. Some products may have restrictions or may not be eligible for international shipping.

Shipping rates are calculated based on:

• Item weight

• Shipping destination

• Carrier selection

Shipping timeframes at checkout are estimates based on carrier transit times and product availability.

For shipping calculations, product weights may be rounded up to the nearest full pound.

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